Last updated: November 12, 2026
O.C.D. Experience operates ocdexperience.com. This notice explains how information is used when you visit our website, contact us, subscribe to updates, shop, or access website-based digital services. For privacy questions or requests, email ocd@ocdexperience.com.
Information you give us
Contact forms collect the information you choose to share, such as your name, email, phone number, ZIP code, service interests, project details, and contact preferences. We use it to review and respond to your inquiry and arrange the services you request. Please do not include passwords, payment-card details, or sensitive documents in a general inquiry.
Orders and member accounts involve contact, billing, shipping, product, transaction, and access information needed to process purchases, deliver products, provide digital access, and support customers. Payment details are handled by the payment provider shown at checkout. Your provider may process additional information under its own privacy notice.
If you subscribe to updates or opt in to a wallet offer, we use your email and signup information to deliver the requested offer and subscribed communications. We use Flodesk for email marketing. You can use the unsubscribe link in a marketing email or contact us to stop marketing messages. Necessary order, account, and service communications are separate.
Website activity, cookies, and your choices
Hosting, security, spam protection, login, cart, checkout, and preference features process technical information such as IP addresses, browser information, requests, and session identifiers. These features help operate and protect the website.
Optional analytics and marketing are controlled through Privacy choices, available on the website. Analytics helps us understand visits and improve the site. Marketing includes advertising measurement and personalization. You can allow either category, decline both, or change your choice later. The preference is stored in your browser for up to 180 days. Clearing cookies or using a different browser may require another choice.
When allowed, tools from Google and Meta may receive identifiers, pages viewed, product interactions, and other activity used for the selected purpose. Those providers may combine information with other information they hold. The website honors Global Privacy Control by keeping optional marketing off. We use the explicit choices and Global Privacy Control described here rather than treating the older Do Not Track setting as a separate consent choice.
Changing your choice stops future optional use through these controls; it does not recall information already sent. Essential features remain available when you decline optional tracking. Our site uses Google reCAPTCHA for spam protection on relevant forms. Embedded media and external websites may also process technical information when you use them. See Google’s privacy policy, Meta’s privacy policy, and Flodesk’s privacy policy for their practices.
How information is shared
Information is used by O.C.D. and service providers that support hosting, security, communications, email marketing, payments, shipping, and the services you request. Optional analytics and advertising providers receive information according to your website choices. We may also disclose information when needed to comply with law, respond to valid legal requests, or protect rights and security. A link to another website is governed by that website’s practices.
Retention and requests
Records are retained as needed for the purpose for which they were collected, customer support, accounting, legal obligations, and resolving disputes. Retention differs by record type and provider. Contact us if you would like information about a particular record or wish to request access, correction, or deletion. We may need to verify your identity, and some records may need to be retained for legal or operational reasons. Your rights can vary depending on where you live.
Changes and contact
We will post updates to this notice here and revise the date above. Questions about your information or a privacy request can be sent to ocd@ocdexperience.com.
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